Privacy Policy
Damian Hall Group, Inc.
Effective: August 31, 2026
Last updated: August 31, 2026
1. About This Policy
Damian Hall Group, Inc. ("Damian Hall Group," "DHG," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, submit a form, or communicate with us by phone, email, or text message, and how we use and protect that information.
By using our website or submitting your information to us, you agree to this Policy.
Plain English: this is what we collect, why we collect it, and what we will and will not do with it.
2. Information We Collect
Information you give us. When you fill out a form, request a home valuation, schedule a showing, subscribe to updates, or contact us, you may provide your name, email address, mailing address, phone number, property address, price range, timeline, financing details you choose to share, and any notes or preferences you include.
Information collected automatically. When you visit our site we automatically collect technical information including IP address, device and browser type, operating system, referring source, pages viewed, time on site, and general geographic location, using cookies and similar technologies.
Information from our service providers. Our website, CRM, and marketing platforms may supply us with records of your interactions with us, such as which listings you viewed or which emails you opened.
Plain English: what you tell us, plus standard website analytics.
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and requests
- Provide real estate brokerage services to you, including showings, listing preparation, marketing, offers, and closing coordination
- Send appointment confirmations, reminders, and schedule updates
- Send you property listings, market updates, and information about our services
- Improve our website, our marketing, and the services we provide
- Meet our legal, regulatory, and professional obligations as licensed real estate agents
Plain English: we use it to do our job for you and to stay in touch.
4. SMS and Text Messaging Program
This section governs our text messaging program. It applies in addition to the rest of this Policy.
4.1 Consent and Opt-In
We only send text messages to individuals who have expressly opted in. You opt in by submitting a form on our website that includes the consent language below, by texting us first, by providing your mobile number to us and agreeing to be contacted by text, or by checking a consent box on a document you sign with us.
Consent to receive text messages is not a condition of purchasing any property, product, or service from Damian Hall Group, Inc.
The consent language presented at the point of opt-in reads:
I agree to be contacted by Damian Hall Group, Inc via call, email, and text for real estate services. To opt out, you can reply 'stop' at any time or reply 'help' for assistance. You can also click the unsubscribe link in the emails. Message and data rates may apply. Message frequency may vary. [Link to Privacy Policy]
4.2 SMS Terms and Conditions
We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: https://www.damianhallgroup.com/privacy-policy
4.3 Mobile Data and Consent Are Never Shared
Data will not be shared with third parties for marketing or promotional purposes.
Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in information is not shared with any third party except the messaging service providers that transmit our messages on our behalf, and those providers are contractually prohibited from using it for any other purpose.
Plain English: your phone number stays with us and our messaging vendor. Nobody else gets it, and nobody markets to you with it.
5. How We Share Information, and How We Do Not
Data will not be shared with third parties for marketing or promotional purposes. We do not sell your personal information, and we do not share it with any third party so that the third party can market or promote its own products or services to you.
We do share information in these limited circumstances:
- Service providers. We use vendors to run our website, CRM, email and text messaging systems, analytics, and transaction management. They may access your information only to perform those services for us, are bound to keep it confidential, and may not use it for their own marketing.
- Our brokerage and transaction parties. As licensed real estate professionals we share transaction information as needed with our sponsoring brokerage, the other side of a transaction, title and closing agents, lenders, inspectors, and multiple listing services, and only as required to complete the services you have asked us to perform.
- Legal requirements. We disclose information when required by law, subpoena, court order, or government or regulatory request, or where we believe disclosure is necessary to protect our rights or the safety of others.
- Business transfer. If our business is sold or merged, client information may transfer as part of that transaction and will remain subject to this Policy.
Plain English: vendors who work for us, the people needed to close your deal, and the law. That is the whole list.
6. Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and measure the performance of our marketing.
We may also work with advertising platforms to show our own ads to people who have visited our website. This uses cookies and device identifiers only. It never includes your phone number, your SMS consent, or the contents of any message or form submission, and it is used only to promote Damian Hall Group, Inc. We do not provide your information to advertising platforms so they can market anyone else's products or services to you.
You can control cookies through your browser settings. To limit interest-based advertising generally, you can visit the Digital Advertising Alliance at https://youradchoices.com/ or the Network Advertising Initiative at https://optout.networkadvertising.org/.
Plain English: cookies help us run the site and our own ads. Your phone number is never part of it.
7. Data Security and Retention
We use reasonable, industry-standard safeguards to protect the information we hold, including access controls and encrypted transmission. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We retain your information for as long as you are a client or prospective client, and afterward for as long as needed to meet our legal, tax, and professional record-keeping obligations.
Plain English: we protect it carefully, but no system is perfect.
8. Your Choices and Rights
- Text messages. Reply STOP to any message to unsubscribe, or HELP for assistance. You may also email [email protected].
- Email. Click the unsubscribe link in any marketing email, or email us.
- Calls. Ask us to stop calling and we will honor the request.
- Access, correction, and deletion. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We will respond within 30 days. We may take reasonable steps to verify your identity before acting, and we may retain information we are legally required to keep.
Even if you opt out of marketing messages, we may still contact you about an active transaction or an existing service relationship.
Plain English: you can turn us off at any time, and you can see or delete what we have.
9. Children
Our website and services are not directed to children. We do not knowingly collect information from anyone under 13. If we learn we have collected such information, we will delete it.
10. Third-Party Websites
Our site may link to third-party websites, including listing portals, lender sites, and social media. We do not control those sites, and their privacy practices are governed by their own policies. Review them before submitting your information.
11. Changes to This Policy
We may update this Policy. When we do, we will post the revised version on this page and update the "Last updated" date above. If we make a material change to how we use information you have already given us, we will provide notice and an opportunity to opt out before the new use takes effect.
12. Contact Us
Damian Hall Group, Inc. Email: [email protected] Website: https://www.damianhallgroup.com
For any question about this Policy, your information, or our text messaging program, email [email protected].
© 2026 Damian Hall Group, Inc. All rights reserved.
Appendix A: Consent Language for Web Forms
Place this immediately above or below the submit button on every form that collects a phone number. It must be visible on the page, not hidden behind a link, and any checkbox must be unchecked by default.
I agree to be contacted by Damian Hall Group, Inc via call, email, and text for real estate services. To opt out, you can reply 'stop' at any time or reply 'help' for assistance. You can also click the unsubscribe link in the emails. Message and data rates may apply. Message frequency may vary. Privacy Policy